NetForum Enterprise

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NetForum Enterprise

Average Ratings

Customer Service
Ease of Use
Reliability
Customization

Very Customizable (can be a plus and a minus)

Reviewed on Feb 25, 2014 - Archived Review

Customer Service
Ease of Use
Reliability
Customization
netFORUM Enterprise is a very powerful and customizable AMS. However, with that ability to customize comes the difficult job of balancing those customizations with the new features that are released as part of each upgrade. Without a dedicated effort it's all too easy to have the system stagnate as outdated customizations are maintained through the upgrade path. So while I'm confident that netFORUM Enterprise is capable of meeting almost any association's needs for an AMS, without the budget or internal staff to take advantage of the customization options and keep the tool up to date and running smoothly, there are probably better, less customizable options available.

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Primary Job Function: Technology

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Too Robust & Costly for Small Association

Reviewed on Dec 5, 2013 - Archived Review

Customer Service
Ease of Use
Reliability
Customization
This system has many great features but it never quite worked right Always a bug here or there. It was difficult to get your data out - we had to constantly pay for customized reports because tables weren't linked. Navigating between windows and screens in the system was never great either. Refreshes took a long time.

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Primary Job Function: Convention, Exposition, Meeting Planning

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Untitled Review

Reviewed on Dec 4, 2013 - Archived Review

Customer Service
Ease of Use
Reliability
Customization
The system we use does not allow for things we want and is very difficult to use.

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Primary Job Function: Membership, Customer Service, Data Entry

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